If your are looking for a nice gift for yourself, your friends or your kids, check out the MTV Christmas PC product guide that includes our high end mechanical keyboard, the Das Keyboard II. Also they have a pretty funny product description check it out.
The Das Keyboard II has received outstanding feedback from our user base. Once you put your hands on one, there is no coming back to the low end keyboard technology. It is addictive more than you can imagine.
This new release provides the capability to create tickets from emails. It is available for all non-free plans. If you have a Mojo Helpdesk account, you can enable it in the Helpdesk Setting page.
We also reformatted the email notification messages to allow a better fit on small-screen devices like pagers, phones and other SMS capable devices.
We are pleased to release the first version of Mojo Helpdesk API. It is implemented with web services and SOAP. The API allows programmers to access the ticket information and create custom reports.
The API is available to all Mojo Helpdesk customers, from the free plan to the Enterprise one. Thank to all for their feedback and suggestions.
An interesting article from Chad L Perrin that talks about Web 2.0 business models and takes Montastic, our free website monitoring service as an example.
For those who have missed the start of this quiet revolution, Google is changing the way web applications are developed. After rolling out Google maps, Gmail and Google spreadsheet (among many other tools), Google has released its secret sauce: the Google Web Toolkit (GWT). It is a Java development framework that makes writing Rich Internet Applications (understand Ajax applications) a breeze. Best of all it is open source.
It was the missing link. Now we can create web applications that are as powerful as the desktop ones.
We decided to invest some time to explore the advantages and challenges of this framework. The results of our experiment will be posted soon. Let the fun begin.
Good news for our non-US users: Das Keyboard II, the ultimate typing machine that sports mechanical key switches is now available with a 105-key layout. So if you are writting in non-US English like Spanish, Danish, Germany or even French, you now can feel right at home.
Reid Levy referred to Mojo Helpdesk as 'the king of the helpdesk' and has interviewed us. Listen to the podcast on his site, here: Reid Levy Interviews Mojo HelpDesk.
We are happy to announce our new service Mojo Helpdesk. Mojo Helpdesk is a simple ticket tracking service that allows organizations to manage customer requests and get satisfaction ratings so they know how good their customer service is (or is not).
Typing on a keyboard with mechanical key switches is like driving a BMW. Das Keyboard II, our new product is the ultimate typing machine. With gold-plated mechinical key switches it is simply the most comfortable and precise keyboard you can buy today. A must for the real programmers.
We have been busy upgrading our monitoring service. Due to the success of our free monitoring service, we had to do some changes the core of our application so we can handle the growing load. We had some downtime but the result is worth it.
Furthermore, we are happy to release these new features:
Yahoo widget:
so you can keep an eye on your servers while doing other things
Capability to add several alert notification email addresses
so you can get them on your pager or cell phone
opt-in / opt-out newsletter:
so you can subscribe to our low traffic email newsletter (see your profile) so next time we upgrade you know about it