Add Notes to Your Servers

We implemented a feature requested by many users: the info field. You can now add some notes to your monitored URL. For example you can write a special reboot procedure, or specify the webmaster contact information.

As usual, contribute your suggestions via our website: www.montastic.com.

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Keep up to date with User's contact, company and other important information

Organize and save time by viewing the user's profile directly from the ticket. Manager's and Admins can document the user's profile and company information in Mojo and have it viewable on tickets managed by techs. Techs can view the user's contact information, notes and company information easily by clicking on "profile" next to the user's name. The tech can also update the user's notes with each ticket submitted.

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Get your Mojo Number on iGoogle in 5 Easy Steps

Did you know you can have your Mojo Number in iGoogle? Here is how:

1. In Mojo Helpdesk, click on “profile” (top right) and copy the access key.
2. Click on the Mojo Number in the Mojo Star icon.
3. Click on “Add to Google” - in the box on the right hand side.
4. Click on “Add to iGoogle” - again. You may be asked to login to iGoogle.
5. Paste the access key into the gadget and click “save".

You now have your Mojo Number your iGoogle page.

You now have your Mojo number available anytime you are logged into your iGoogle page.

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